
At CRC we pride ourselves on providing world class support services to all of our clients. Our integrated support program is one of the differentiators that make CRC the clear choice among technology providers. The CRC support staff is comprised of highly trained, highly capable, customer-centered professionals. You can be assured that when you contact us with support needs or questions, you will be put in touch with a technician that knows our products and services intimately.
Normal business hours for the CRC DataProtection Support Team are currently 7:00am to 10:00pm EST, with 24x7 support available for critical issues. On-call support personnel can be reached during non-business hours using the "Click to Call" link at the top of this page. Our staff will return your call within 20 minutes.
Additionally, we provide all CRC DataProtection customers with Live Remote Assistance as available. Our qualified technical support staff can work with you directly via IP-WAN to resolve any technical issues.