Email this page

CRC Data Protection provides Service Level Agreements as part of our client-centered philosophy to constantly assess and improve the contribution that our service makes to our clients and their business operations.

Provides automated tracking system to help you ensure that agreed Service Levels are being met Automated notifications to you regarding scheduled maintenance Automated invoicing credit to you if service level is not met Accurate measure of system availability Build a higher level of confidence in your backup and recovery plan Identify and define your needs for short-term and long-term business planning Encourages dialog to minimize the possibility of disputes Simplify complex issues and technical details that can be misinterpreted Fully outlined security policy Provide a framework to allow you to better understand the services provided